Low Income Programs

Philadelphia’s energy poverty problem is among the most severe of any city in the country:

  • 26% of the city’s residents are low income 
  • They live in the oldest housing stock in the nation, much of which is in disrepair
  • 38% of low income Philadelphians own their own homes
  • More than 30,000 residential customers in Philadelphia have one or more utilities terminated each year for non-payment

In order to effectively address this persistent problem,  ECA has developed a comprehensive solution which brings access to all low income energy programs under one roof:  the Neighborhood Energy Center (NEC).  Each NEC serves as a “one-stop-shop” for energy services.  Most low income people come to an NEC for help with bill payment,  but while they are there,  they also receive budget counseling, energy education, intake for energy conservation, and referral to home repair and related service