Our Energy Conservation Services

ECA's Energy Conservation Services and Programs

Climate change is undeniable and there is not a quick fix available now. There are innumerable organizations and individuals working daily to address one piece of the energy and conversation challenges. Too often, these solutions are not coordinated. What’s more, the solutions are market-driven and low-income households are increasingly left behind, as their energy cost burdens increase. We believe that mitigation, resilience, and conservation solutions must be coordinated, first within the energy sector and then integrated into medical, educational, workforce and financial sectors. The best solutions will come in partnership, an approach that is core to ECA.

Neighborhood Energy Centers (NEC): We support and coordinate energy services to low-income Philadelphia residents through 14 NECs. Community-based organizations, the NECs provide one-stop access in communities of high need to comprehensive energy services. Services include bill payment assistance, budget counseling, and conservation education, access to weatherization, heating services, and home repair. In 2016, ECA will be expanding the NEC model to Delaware and creating Community Energy Centers (CECs) statewide.

Heater Hotline and Crisis Interface: ECA manages the Hotline and deploys crews to repair the heating systems of more than 4,000 low-income homeowners in Philadelphia each year. Through the LIHEAP Crisis Interface program ECA repairs and replaces inoperable heating systems for approximately 1,000 additional low-income owners and renters in Philadelphia.

Residential Energy Conservation: ECA provides comprehensive energy conservation services to low-income Philadelphians through the Weatherization Assistance Program (WAP) and PGW’s CRP Home Comfort Program. Market rate services are provided through PGW and PECO programs for homeowners who are not low income.

Energy FIT Philly: Through a block-by-block approach, ECA works with households rejected by traditional programs due to the poor condition of their homes. This program preserves affordable housing and addresses all health and safety issues in the home.