Heater Hotline - NCC

How to Apply Online:

If you are a New Castle County resident seeking heater repair and replacement services, you've come to the right place! Call us at (302) 803-6935 for guidance!

Step 1: Review the documentation requirements. Are you under 200% FPL- use this calculator to find out! Call with questions if needed!

Step 2: Download the application here!

Step 3: Send it back to us! Instructions in the application.

Document portal here.

Step 4: We will email you links to sign certain documents online!

Step 5: Once we've gathered those signatures, that should be everything we'll need for a complete application- once approved, we can set you up for a home audit!