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NEIGHBORHOOD ENERGY CENTERS ECA serves families across Philadelphia through its network of Neighborhood Energy Centers (NEC's) that serve as “one-stop-shops” for all low income energy services. Trained counselors at the NEC's prevent utility emergencies by helping families obtain energy assistance grants and utility payment agreements. NEC counselors provide budget counseling and also intake for conservation and home repair programs that offer more permanent solutions to the problem of energy affordability. In 2003 the NEC's prevented 8,214 utility terminations. Together, ECA and the NEC's provide over 60,000 energy services to more than 30,000 low income households every year. CORE SERVICES
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