NEIGHBORHOOD ENERGY CENTERS
ECA
serves families across Philadelphia through its network of Neighborhood
Energy Centers (NEC's) that serve as “one-stop-shops” for all low income
energy services. Trained counselors at the NEC's prevent utility
emergencies by helping families obtain energy assistance grants and
utility payment agreements. NEC counselors provide budget counseling and
also intake for conservation and home repair programs that offer
more permanent solutions to the problem of energy affordability.
In 2003 the NEC's prevented 8,214 utility terminations.
Together, ECA and the NEC's provide over 60,000 energy services to
more than 30,000 low income households every year.
CORE SERVICES
Each NEC provides a core group of energy services which
includes:
| Bill Payment Assistance |
Conservation |
Low Income Home Energy Assistance
Program (LIHEAP) intake
Crisis intake
Utility Emergency Services Fund intake
Emergency Oil grants through Grandom Oil
and others
PECO Energy Customer Assistance Program
Intake
Referral to other bill payment assistance
programs
Negotiation with utility companies
|
Water Conservation
Referral to Other Programs
|
| Education |
Related Services |
Energy Counseling
Conservation Workshops
Budget Counseling
Energy Education In-Home
|
Job Development
Housing Counseling
Community Connections Initiative
|
|