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NEIGHBORHOOD ENERGY CENTERS
ECA serves families across Philadelphia through its network of Neighborhood Energy Centers (NEC's) that serve as “one-stop-shops” for all low income energy services. Trained counselors at the NEC's prevent utility emergencies by helping families obtain energy assistance grants and utility payment agreements. NEC counselors provide budget counseling and also intake for conservation and home repair programs that offer more permanent solutions to the problem of energy affordability.
During our last fiscal year the NEC's prevented 25,642 utility terminations.
Together, ECA and the NEC's provide over 86,000 energy services to more than 40,000 low income households every year.
CORE SERVICES
Each NEC provides a core group of energy services which includes:
| Bill Payment Assistance |
Conservation |
Low Income Home Energy Assistance Program (LIHEAP) intake
Crisis intake
Utility Emergency Services Fund intake
Emergency Oil grants through Grandom Oil and others
PECO Energy Customer Assistance Program Intake
Referral to other bill payment assistance programs
Negotiation with utility companies |
Water Conservation
Referral to Other Programs
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| Education |
Related Services |
Energy Counseling
Conservation Workshops
Budget Counseling
Energy Education In-Home
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Job Development
Housing Counseling
Community Connections Initiative
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